The Market-Leading Customer Experience Event for Thinkers, Builders, Creators, and Change-Makers
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Returning May 2026Â Â |Â Â Minneapolis, MN
A Day to Work On the Business, Not In It.
CX Midwest is a one-day event for senior leaders in marketing, technology, and digital transformation who want to accelerate growth. Selling out every year, this event is where decision-makers step away from the day-to-day to gain insights, solve shared challenges, and leave with strategies they can put to work to drive growth for their organizations.
WHY IT EXISTS
Because CX Is Everyone’s Job.
Too often, customer experience (CX) is treated like a single team’s responsibility. In reality, CX is every interaction a customer has with your brand—and today’s customers expect more than ever. Meeting those expectations, from the first moment they discover your brand to the lasting relationships you build, takes all of us.
That’s why we created CX Midwest. It’s the only event built to bring marketing, tech, and digital teams together, in one room, to focus on the customer and uncover what truly drives the business forward.
WHO IT’S FOR
Built For Leaders Driving Growth Through Customer Experience
If you influence how customers interact with your brand, shape strategy, or activate teams across functions, you belong in this room.
Marketing Leaders
Balancing channel innovation, data strategy, and growth.
Technology Leaders
Architecting platforms for personalization, agility, and transformation.
Experience Leaders
Unifying tech, marketing, and insights into a connected journey.
WHO SHOWS UP
When you’re in the room, you’re in exceptional company.
CX Midwest continues to attract decision-makers from the world’s most recognized brands—across retail, healthcare, financial services, and more. From Fortune 100 giants to disruptive innovators, these are the people shaping the future of experience.
A chance to gather with the best in CX.
From The People Who’ve Been There
What people say after the event tells you everything about the experience.
Nick Karvounis
Intuit Turbotax
Amy Sgrignoli
Subaru
Christina Willis
Red Wing Shoes
Want In On What’s Next?
Join our growing community of thinkers, builders, and change-makers in customer experience.
