Technology Services

Bold Orange understands the role of technology in creating well-connected experiences and more capable companies. Our know-how spans back-end architecture and processing with front-end UX and IA, all grounded in effective use of customer data. We select, design and integrate systems in step with your goals, whether that’s speed to market, one-to-one engagement, or dialing up efficiency.

Experience Design and Engineering

Human-centered design
Web, mobile and commerce engineering
Content management and personalization
Wearables, VR and IoT experiences

Digital Experience Transformation

Data integration: single customer view
Database optimization consulting
Digital experience assessment
Simplified systems assessment
Operations and process transformation

CRM Platforms

Platform implementation and optimization
CRM solution architecture
Systems integration and data mapping
Personalized communication configuration
Customer journey configuration
Reporting and visual dashboards

Loyalty Tracking Platforms

System implementation and optimization
Platform assessment and efficiency planning
POS, commerce and mobile payment integration
CRM integration and optimization
Omnichannel architecture for content and commerce

RFP Management: Loyalty & CRM

Solution and services assessment
Business strategy consultation
RFP writing and editing
Vendor response management and assessment
Transition consultation and readiness planning